Find clear answers to common questions about our products, services, and energy solutions—helping you better understand Max Li-Power and make informed decisions.
Q: What is Max Li-Power's experience in the C&I energy storage sector?
A: Founded in 2019, Max Li-Power is a leading innovator and manufacturer of energy storage solutions. We have strong R&D capabilities and specialize in providing robust, modularity battery systems designed specifically for commercial and industrial applications, with a proven track record in various projects.
Q: What certifications do your C&I storage cabinetsx` hold? Are they compliant with international safety standards?
A: Our products are rigorously tested and have passed authoritative international certifications including UL 9540 (system level), UL 1973 (battery standard), TÜV, CE, and more. This ensures they meet the strict safety and performance requirements of global mainstream markets.
Q: What is special about your C&I cabinet's battery cells?
A: We use top-grade Lithium Iron Phosphate (LiFePO4) cells, known for exceptional safety, long cycle life, and thermal stability. This makes them ideal for the demanding, high-cycle applications of C&I settings.
Q: How many units can be connected in parallel? What is the maximum scalable capacity?
A: Our cabinets are designed for easy scalability. They support extensive parallel connections, allowing you to build a system from hundreds of kWh to several MWh to meet specific site energy demands. Please consult our technical team for the maximum supported configuration for your project.
Q: For residential battery, which inverter brands are your cabinets compatible with?
A: We are compatible with all leading C&I inverter brands such as Sungrow, Huawei, Goodwe, Growatt, Victron, and SMA. Furthermore, we support developing customized communication protocols to ensure seamless integration with your existing or specified equipment.
Q: Does the system support remote monitoring and data analysis?
A: Yes. Our cabinets come with integrated communication ports (CAN, RS485，RS232) and support remote monitoring platforms (Web). This allows for real-time performance tracking, fault alerts, and data analysis, which is crucial for managing energy assets and optimizing ROI.
Q: What is involved in the installation process? Do you provide turnkey services?
A: We offer comprehensive support, from initial site assessment and system design to installation guidance and commissioning. While we provide detailed engineering support and documentation, on-ground installation is typically handled by our network of certified local partners to ensure quality and compliance.
Q: What is your warranty policy for C&I products?
A: We offer a competitive warranty package. For our C&I energy storage cabinets, we provide a 5-year warranty on the entire system, with extended warranty options available.
Q: How do you handle technical support and troubleshooting?
A: We have a 24/7 rapid response mechanism. Our technical support team can be reached via email (info@maxlipower.com) and provides remote diagnostics. For critical issues, we can dispatch technical support or coordinate with local partners to ensure minimal downtime.
Q: Can we request a sample or a pilot unit for testing?
A: We have a flexible Minimum Order Quantity (MOQ) and are open to discussing pilot projects for qualified partners to validate performance in your specific environment.
Q:The battery is so heavy, will it damaged easily on the road?
A: This is also a matter of great concern to us. After long-term improvement and verification, our packaging is now very safe and reliable. When you open the package, you will definitely feel our sincerity.
Q: What is your competitive advantage in terms of price and value?
A: Our advantages are two fold:
– Cost-Effectiveness: Large-scale procurement and a direct-factory supply model eliminate middlemen, providing you with superior pricing.
– Value: Our products offer long-term reliability, intelligent features for energy savings, and comprehensive all-weather service, making your investment a source of long-term benefit.
Q: What specific applications do your C&I cabinets support?
